TERMS AND CONDITIONS mail, e-shop or phone orders company KOSTKA – kolobka, s.r.o., seat Hanusovice, Potucnik 449, Post code 788 33, Czech Republic, EU, VAT registration CZ 277 86 790
I. General condition
These terms and conditions are defining the rights and obligations of KOSTKA - kolobka, s.r.o. (the Seller) and Client - the consumer. These terms and conditions of sale do not apply to entrepreneurs for their business.
II. Ordering goods
The Client ordered goods selected on the order - a form which is available on the e-shop-KOSTKA kolobka. The electronic order should include mandatory information such as personal details, delivery address, contact phone, e-mail address, name of the selected goods, quantity, method of acceptance and transportation.
The Seller confirms the order received by e-mail, fax or phone. If it is not possible the person, Client who sent the order, to contact with confirmation, the order will be cancel.
III. Delivery conditions
Goods are supplied by external logistic company, packing and postage paid by Client or is included in price of goods, as for e-shop service usually. The dispatch of ordered goods the Client is informed by phone or e-mail. The Client is obliged to confirm receipt of the goods transport service, including all documents.
IV. Payment conditions
The Client orders the goods according to the offer price for the Seller. Order confirmation is an agreement on price, performance time and mode of transport. The purchase price is paid by the Client according to the agreed conditions, bank transfer usually.
By handing over the ordered goods to the Client and payment of the purchase price is awarded a contract of sale of goods ordered at the price indicated in the offer the seller, which is valid for the date of receipt by the Seller. The purchase price at an appropriate rate of VAT is shown on the invoice. The invoice also serves as a delivery note. The right of ownership passes to the buyer's full payment of the invoiced purchase price. If the purchase price paid before delivery, then ownership is transferred to the handover and acceptance of delivered goods.
V. Right of withdrawal from contract
The Client has the right to purchase agreement entered into unilaterally withdraw without giving any reason and without any penalty within 14 calendar days from receipt of goods from the Seller. In this case, you need written withdrawal from the contract within that period send to the Seller. Purchased goods Client delivery to the Seller at Client own expense. If the goods are undamaged and complete, the seller sends the purchase price for the goods by the buyer within 14 days of receipt of goods. If returned goods damaged or worn, the Seller reserves the right to compensation for the damage he is entitled to unilaterally set off against the purchase price.
VI. Warranty terms and conditions
The warranty period is 24 months from the receipt of purchased goods by the Client. Complaint of defective goods is specified in the Complaint Procedure, to which these terms and conditions fully referenced. Complaints procedure is shown at www.kostka-kolobka.eu.
VII. Other arrangements
By submitting the completed order gives the Client the Seller in accordance with applicable provisions of the text on the protection of personal data, for an indefinite consent to the processing of personal data by the Client (title, name, surname, birth number or date of birth, address, telephone number, e-mail address) database for their needs for the purpose of recording contracts, accounting records and to receive new offers of goods. Seller agrees that personal data will be accessed only by employees who are committed to maintain the confidentiality of personal data.
VIII. Final arrangements
These terms and conditions form an integral part of every contract of sale that occurs on mail order between Seller and Client. Client accepts these terms and conditions fully and without reservation by sending their orders to the Seller.
These terms and conditions come into effect on July 1, 2011 and are valid until their revocation or amendment. Legal relations these terms and conditions shall be governed by laws of the Czech Republic and Europe Union.